Symptoms and related problems

Signs of ear wax build-up to look out for

Muffled hearing, a full feeling, itching or ringing. The common signs of too much ear wax, and the symptoms that point to an infection or something else.

7 min read Updated By the
An audiologist fitting headphones for a hearing test

In short

  • The most common signs are muffled hearing and a blocked or full feeling, usually in one ear.
  • Some people also notice earache, itching, ringing or buzzing, a little dizziness, or a hearing aid that keeps whistling.
  • Symptoms often start suddenly, after a shower, swim or flight, even though the wax has been collecting for months.
  • Severe pain, discharge, a high temperature, sudden hearing loss or a spinning feeling point to something other than wax.
  • Softening drops for 3 to 5 days are the usual first step. If the ear is still blocked after that, have it looked at.

The most common signs of ear wax build-up are muffled hearing and a blocked or full feeling, usually in one ear. Some people also get earache, itching, ringing or buzzing, or feel slightly dizzy. These symptoms often appear quite suddenly, after a shower or a swim, even though the wax has been collecting quietly for weeks or months.

The most common signs of ear wax build-up

Wax builds up in the ear canal without causing any trouble for a long time. Symptoms start when it fills enough of the canal to block sound, or presses on the skin or eardrum. The NHS lists hearing loss, earache or a blocked feeling, tinnitus and dizziness as the main ones.

What people usually notice

  • Muffled or dull hearing
  • A blocked or full feeling
  • Your own voice sounding louder
  • A dull ache or discomfort
  • Itching inside the ear
  • Ringing, buzzing or crackling
  • Feeling a little dizzy
  • A hearing aid that whistles

Most people have two or three of these rather than the full set. The combination that most often turns out to be wax is muffled hearing plus a blocked feeling in one ear, in someone who otherwise feels well.

What each symptom feels like

Symptoms vary from person to person, and they can change from one day to the next as the wax moves about. Here is what each one tends to be like when wax is the cause.

Muffled hearing

Sounds seem dull and far away, as if you are wearing an earplug. You may turn the television up, move the phone to your other ear or struggle to follow conversation in a busy room. The muffling can come and go as the wax shifts when you chew or yawn. Our guide to ear wax and hearing loss explains why wax has this effect and why hearing usually comes straight back once it is cleared.

A blocked or full feeling

This is the pressure you get after a flight, except it doesn't pop when you swallow. Many people notice their own voice sounds louder or boomy on the blocked side, and chewing sounds louder too. Both happen because sound from inside your head can't escape through the canal.

Earache or discomfort

Wax tends to cause a dull ache or a feeling of tightness rather than sharp pain. A hard plug pressing on the canal wall can feel sore. Pain that throbs, keeps you awake or comes with a high temperature is more typical of an infection.

Itching

Dry, flaky wax and irritated skin both itch. The temptation is to scratch with a finger or cotton bud, which usually pushes the wax deeper and can break the skin. Itching with flaking or discharge may be eczema or an outer ear infection instead.

Ringing, buzzing or crackling

A blocked ear can bring on tinnitus, heard as ringing, humming, buzzing or a rushing sound. Loose wax can also crackle or rustle when you move your jaw. See our guide to ear wax and tinnitus for more on the link.

Feeling dizzy

Some people with a wax blockage feel slightly unsteady or light-headed. A true spinning sensation (vertigo) with sickness is more likely to come from the inner ear. Our guide on whether ear wax can make you dizzy covers the difference.

Hearing aid problems

If you wear a hearing aid, wax often shows up as whistling, known as feedback, because sound bounces back off the wax. The aid may also sound weaker, or its wax guard may clog more often. Our guide to ear wax and hearing aids has cleaning tips.

Why symptoms often start suddenly

People often say their ear blocked overnight, but the wax has usually been there a while. A small gap lets sound through until something closes it. Common triggers include:

  • Water. A shower, a bath or a swim can make old wax swell and seal the last gap. Read more about swimming, showering and ear wax.
  • Flying. Pressure changes can make a partly blocked ear feel much worse, and it may stay blocked after you land. See blocked ears after flying.
  • A cotton bud. One push can pack loose wax into a solid plug.
  • Something new in your ears, such as new earbuds, earplugs for sleeping or a first hearing aid.

A cold can also make an ear feel blocked, because the tube linking the middle ear to the back of the nose gets congested. That kind of fullness usually comes with a stuffy nose and clears as the cold does.

Signs in children and people who can't easily tell you

Young children rarely say "my ear feels blocked". Instead, they may tug or rub at an ear, not respond when called, ask for the television to be turned up or seem irritable. In children these signs are more often caused by glue ear or an infection than by wax, so a GP is the right first stop. Our guide to ear wax in children explains when wax is the likely cause.

Older adults, particularly people living with dementia, may not mention their ears at all. Watch for someone withdrawing from conversation, seeming more confused than usual, or a hearing aid that whistles or seems to stop working. NICE guidance suggests that people with dementia are referred for a hearing assessment, because hearing loss may be present alongside it. Our guide to ear wax in older adults has advice for carers.

Symptoms that suggest it isn't wax

Wax and ear infections share several symptoms, so it helps to look at the whole picture. This isn't a diagnosis, but it shows which way the signs usually point.

More likely to be wax

  • hearing that is muffled, usually in one ear
  • a full feeling that doesn't pop when you swallow or yawn
  • no more than a mild ache
  • no discharge apart from a little soft wax
  • you feel well otherwise, with a normal temperature

Suggests something else

  • pain that is sharp, throbbing or keeping you awake
  • pus, blood or watery fluid coming out of the ear
  • a high temperature, or feeling generally unwell
  • a red, swollen or tender ear
  • hearing that went suddenly, with no blocked feeling
  • the room spinning, especially with sickness

If your symptoms look more like the second list, see a pharmacist or GP before you think about wax removal. Our guide to telling a wax blockage from an ear infection goes into more detail.

Get help from NHS 111 or ask for an urgent GP appointment if

  • you suddenly lose hearing in one or both ears
  • your hearing has been getting worse over the last few days or weeks
  • you have ear pain with a high temperature, or feel generally unwell
  • fluid, pus or blood is coming out of your ear
  • you have swelling around the ear

Go to A&E or call 999 if you have ear symptoms with weakness in one side of your face, or after a head injury.

What to do if you think it's wax

Start by softening the wax. The NHS suggests 2 to 3 drops of medical grade olive or almond oil, 3 to 4 times a day for 3 to 5 days, lying with the affected ear facing up. A pharmacist can recommend other drops if you prefer. Our guide on how to use ear drops shows the technique. Don't use drops if your eardrum may be perforated, and keep cotton buds out of your ear however tempting it gets.

If the ear is still blocked after 5 days, have it looked at. Some GP surgeries still remove wax, while others will point you to a community service or a private clinic. Our guide to ear wax removal on the NHS explains the options. A clinician will look in your ear first to confirm it is wax, then clear it, usually with microsuction or ear irrigation.

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Common questions

Can ear wax build-up cause headaches?

Headaches aren't a recognised symptom of ear wax. A blocked ear can feel uncomfortable and pressured, and some people describe an ache that spreads around the ear, but a true headache is more likely to have another cause. If you have headaches together with ear pain, discharge, dizziness or a high temperature, see a GP.

Can ear wax make you cough?

Occasionally. A small branch of the vagus nerve supplies part of the ear canal, and in some people anything touching it, including a plug of wax or a clinician's instrument, sets off a tickly cough. It is uncommon. A cough that has lasted more than 3 weeks is far more likely to have another cause, so see a GP about it.

Can you have a lot of ear wax and no symptoms?

Yes, and it is common. A canal can be mostly full of wax and still hear normally as long as a small gap remains. Wax like this is often only found when a GP or audiologist looks in for another reason. It only needs removing if it is causing symptoms or getting in the way of an examination, hearing test or hearing aid fitting.

How long can you leave a build-up of ear wax?

There is no harm in trying softening drops for a few days first. The NHS advises seeing a nurse at your GP surgery if symptoms haven't cleared after 5 days, or sooner if the ear is so blocked you can't hear anything, because a badly blocked ear can become infected. Leaving it for weeks just means putting up with poor hearing for longer.

Is ear wax build-up more common in winter?

There is no good evidence that wax itself builds up faster in any season. People do notice blocked ears more during colds, which can make ears feel full for other reasons, and in summer after swimming, when water makes old wax swell. If an ear still feels blocked a week or two after a cold, wax may be part of the reason.

Treatments mentioned in this guide

Sources

  1. Earwax build-up (opens in a new tab) NHS
  2. Hearing loss (opens in a new tab) NHS
  3. Ear infections (opens in a new tab) NHS
  4. Hearing loss in adults: assessment and management (NG98) (opens in a new tab) National Institute for Health and Care Excellence, 2018

Written by the Ear Wax Removal UK editorial team. First published , last updated .

This guide is general information about ear health. It can't diagnose what's going on in your ears or replace advice from a pharmacist, GP or hearing care professional who has looked in them.

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